NET SatisFAXtion Product 508 Compliance Statement

Section 508 of the Rehabilitation Act of 1973, as amended by Congress in the Workforce Investment Act of 1998, requires that electronic and information technology used by Federal agencies be accessible to people with disabilities. FaxBack software products are covered under section 1194.21 (Software Applications and Operating Systems) of Section 508 and are fully compliant with the guidelines set forth in Section 508. This page provides information on FaxBack's compliance, including the Voluntary Product Accessibility Template (VPAT) for the FaxBack family of products.

If you have any questions about FaxBack's Software products with regards to Section 508 or would like any detailed product information, please contact FaxBack, Inc. at:

FaxBack, Inc
16575 SW 72nd Ave
Portland, Oregon. 97224

Phone: 503.597.5350


Section 1194.21 Software Applications and Operating Systems Voluntary Product Accessibility Template


Supporting Features

Remarks and Explanations

(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.


All features of FaxBack's products are accessible via keyboard input. Keyboard equivalents are provided for all actions that can be discerned textually.

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.


These products do not disrupt, interfere with or disable any features of any other product or operating system.

(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.


GUIs engineered by FaxBack provides visual focus indicator through the standard functions built into the operating system. 

(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.


All relevant icons and graphical user interface elements have their information available as text either through a Tooltip, or directly on the icon. 

(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.


These products use consistent bitmap images such as icons and tool buttons throughout.

(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.


Textual information in these products is provided through standard operating system functions for displaying text, including text content, text input caret location, and text attributes. Output is available as plain ASCII text and accessible by Assistive Technology.

(g) Applications shall not override user selected contrast and color selections and other individual display attributes.


User-defined settings are fully respected by these products.

(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.


Animation is available as a user option in FaxBack products.

(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.


The use of color is optional and fully controlled by the user.

(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.


Where provided, color controls are fully configureable by the user.

(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.


Blinking objects are not used by these products.

(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Not Applicable


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